Frequently Asked Questions
Q:When will my order ship?
A:Once we received your payment,your order will be shipped in 1-2 business days, most orders are shipped the same day.
Q:What payment methods do you accept?
A:We accept Credit card(Visa, Master, Discover) and Paypal(Confirmed addresses only).
Q:Do I need to pay tax?
A:No.Since you are a reseller, you don't need to pay any sales tax.
Q:Do you accept international order?
A:Sorry, Currently we don't take international orders.
Q:Do you ship to Hawaii/Alaska?
A:Yes, we ship to anywhere in the US and Canada with a vaild street address.
Q:Where can I find my invoice?
A:The invoice will be taped on the outside of your box.Or you can log in your account to check your order history.
Q:What shipping method do you use?
A:All orders will be shipped by UPS. If you have special request, please call us before you place the order.
Q:When will I receive my order?
A:UPS ground takes 1-6 business days,to see the map for UPS timeframe guidelines.